To renew: Log into your Direct Energy Online Account Manager with your User Name and Password. Our team will respond to you shortly.

Once you have logged in, hover over the "Account Management" tab in the top navigation bar and click "Plan and Account Management." To get in contact with a customer care representative click the "Contact Customer Care" button below and complete the form. Earn points just for being a small business customer. Did you know you can view your invoice, check your usage, update your contact information Please wait while we see what is available at your zip code.

Contact Direct Energy. If your friend accepts your request and becomes a Direct Energy customer, you'll both get a $50 bill credit.You will receive your $50 bill credit after your referred friend registers for MyAccount and pays their first three Direct Energy bills in full and on time. Direct Energy Your friend will receive their $50 bill credit as well after paying their first three bills in full and on time.If you haven't set up your online account, sign in and get started referring today.



You can contact Direct Energy via social media at Facebook and Twitter!

When you click that link, you'll be asked to provide the following information:When you click the button to confirm your transfer information, you'll be presented with a range of plan options and the current rates for those plans in your new service area.If you're not able to process your transfer online, don't see the "Transfer Service" link or can't find a plan option to suit you, please call Customer Service at If you're on a fixed-rate plan and moving to a new service address, you are no longer subject to the contract term at your previous service address and won't be charged the Early Termination Fee on your Final Bill at your previous service address.A Switch Hold can be placed on a premise by either a Retail Energy Provider (REP) (with customer's consent) for an outstanding bill or by the Transmission and Distribution Service Provider (TDSP, or utility company) due to meter tampering.


1001 Liberty Avenue Enter into a power purchase agreement with a renewable energy developer for long-term renewable energy supply. Find the energy plan that’s right for your business. Senior Manager, Government and Corporate Affairs stacey.schorr@directenergy.com Phone: 1-403-465 …

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Direct Energy Contact Direct Energy Business, by phone or email. The list of links below provides phone numbers you can call for other customer service needs, including residential and business service with Direct Energy and reporting a power emergency in your area.
Small Business This fee may or may not appear on your Direct Energy bill, depending on where you live.These are the charges that come from your local Transmission Distribution Service Provider (TDSP) – also known as your utility company or Transmission and Distribution Utility (TDU).The TDSP Delivery Charge is a mix of usage-based fees and standard monthly fees.

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